I have a customer that site mailed me saying he is having a problem with one of my characters, none of the FBM dials are working in PP2014.

I created this in PP2012. I have sold over 200 units of this figure and have never had a reported problem.

Is there any reason why a FBM dial under "other" would not work in PP2014.

I'm trying to help this customer, but not sure where to begin.

Any help would be appreciated.