Lacplesis opened this issue on Nov 30, 2013 · 4 posts
Lacplesis posted Sat, 30 November 2013 at 7:55 AM
Hello,
I had problems with my ISP last night and kept getting download interruptions. I hit your download limit on the Sailing Yacht Dolphin 55. I got the other files OK. Could I please get a reset on the Yacht?
Thanks,
TinaK posted Sat, 30 November 2013 at 8:57 AM
Hello,
I have reset all of your downloads for you so you can try again.
Please be sure to disable any download accelerator/ manager for they do not work with our system.
Thank you and have a nice day,
Tina Kaylor
Community Manager
Lacplesis posted Sat, 30 November 2013 at 9:26 AM
Thank you,
I don't think I have an accelerator/ mgr, but seems like Google, Microsoft, Adobe, etc., etc. are always wanting to add updates. Perhaps I have one I don't even know about (hehe).
Thanks again, have consistantly been quite a help.
TinaK posted Sat, 30 November 2013 at 10:48 AM
Your very welcome.
Have a wonderful day.
Tina Kaylor
Community Manager