Crispycraft opened this issue on Dec 02, 2013 · 7 posts
Crispycraft posted Mon, 02 December 2013 at 10:36 PM
Some others and I have been having trouble getting Poser 10 to function correctly. Come to find out, the culprit was AVG anti-virus (paid version). Smith-Micro said that I needed to add Poser to the exceptions list in AVG, but I don't know exactly what to add. I mean, I've added the Poser exe file, but nothing happened. I added the SM file, but still no change.
Is there something that I'm missing? Something else to add to the exceptions list?
Taren421 posted Tue, 03 December 2013 at 12:05 AM
I'd definitely add the FFRender executable. :)
Poser Pro 2012 SR3 on Win10 x64 w/Reality.
Poser Display Units = inches.
Taren421 posted Tue, 03 December 2013 at 12:19 AM
Sorry, I had to go check my laptop (have AVG on there), I have Avast on my PC.
If you go to the exceptions tab, you can set it for "folder". Browse to & select your SmithMicro folder. I'd only check the block for ResidentShield, that way it will still scan there during your scheduled virus scans. Once you have the whole folder added to the exceptions list, nothing in there should be setting off your resident shield.
Poser Pro 2012 SR3 on Win10 x64 w/Reality.
Poser Display Units = inches.
Crispycraft posted Tue, 03 December 2013 at 9:18 AM
I just tried adding the folder and selecting only the resident shield, and poser is still not functioning properly.
Do you have the paid version of Avast?
Crispycraft posted Tue, 03 December 2013 at 10:56 AM
I was trying to isolate the problem this morning. We knew that turning off AVG wouldn't allow P10 to function correctly, but who wants to turn off the entire AVG anti-virus? So I turned off the resident shield only. Nothing changed. Then I turned that back on, and turned off the Surf-Shield. Poser10 worked great with Surf-Shield turned off! Then I shut down P10 and turned the Surf-Shield back on, and for some reason started P10 again, and it worked. Now AVG is giving full protection and Poser10 is working perfectly! With AVG at 100% protection, I have restarted P10 4 to 5 times and it works great!!!!
I guess Poser10 needed to make that first good connection with the internet to establish a working window, and now AVG is allowing conectivity between the two.
AWESOME!
Taren421 posted Tue, 03 December 2013 at 1:24 PM
Glad you got it worked out! :thumbupboth:
Poser Pro 2012 SR3 on Win10 x64 w/Reality.
Poser Display Units = inches.
Crispycraft posted Tue, 03 December 2013 at 1:30 PM
Yeah! And thanks for your help!