davepriceless opened this issue on Jan 03, 2014 · 3 posts
davepriceless posted Fri, 03 January 2014 at 8:51 AM
My backups have been corupted, please would you reset all my purchased files (sorry if it's a long job.
Many thanks
TinaK posted Fri, 03 January 2014 at 12:03 PM
Hello,
I have reset all of your downloads on your account for you so you can try again.
Please be sure to disable any download accelerator/ manager for they do not work with our system.
Thank you and have a nice day,
Tina Kaylor
Community Manager
davepriceless posted Sat, 04 January 2014 at 3:33 AM
Most kind of you TinaK, many thanks for doing this.
Hope you have a lovely day.