i thought i would update my status on my case and then butt out

I bought Poser Pro 2014 Physical Sidegrade from SmithMicro and i couldn't get the serial number to work.

Maybe it was my fault, i don't know, but it didn't work.

I sent the disks back and have a postal tracking slip on the return.

In my previous tread i didn't mention that one of the disk didn't have anything on it at all. Maybe that was a content disk, i don't know.

When i email SmithMicro sales, support, or shipping on a refund they only send back what appears to be just automated responses.

I have been a hardcore Poser 7 user and wanted to upgrade to 64-bit for a couple of years and i can't tell you how disappointed i am.

SmithMicro has yet to offer a refund or a new product. 

Right now including return shipping i'm out about 260 dollars