Ok, is it just me or is anyone else having problems with the gallery.

When I zoom in on an image, I get the slider bars to scroll up or down and across, but it's like they are greyed out, and they do not work. So I'm stuck looking at just a section of a very large image.

If it's just me, any suggestions on how to fix it? lol

oh, and I'm using Chrome, Windows 7.

Hi,

I also use Chrome, Windows 7 and just check and it seems to be working fine for me.

Does it work with your mouse if you click on the image and roll up and down?

Tina Kaylor

Community Manager

Hi Tina, 

yes, I can scroll up and down, but not side to side.

I keep checking, but it stays the same, the bar is a lighter grey, I can't move it by dragging with my mouse and there are no arrows like there usually are. I'm so confused, lol

I need to edit, I can scroll up and down with my mouse wheel, not the bar.

OK, it's a Chrome problem/setting, because I can use IE8 and it works fine.

Dang it, any ideas to help out?

After a little, ok A LOT of investigation, seems it's not Renderosity or my machine causing the problem. 

Seems Google Chrome updated  last night and changed the scroll bar somehow. Removed the arrow boxes and apparently the funtionality of the scroll bars. :(  I'm not the only one screaming foul on this one, there are pages of complaints on the Chrome forum.

I tried adding the Win 7 Scrollbars ext. to google chrome, no joy. So until/if there is a fix, I'll be using the little arrow keys to scroll side to side. I'm so not happy about this.

The new update is being rolled out to everyone this week, Tina if yours still works all I can say is either you haven't gotten it yet or you're much luckier than I am, lol

This is the update version causing the problem for me:

Version 32.0.1700.76 m

Cimaira I am happy at least you figured it out.  I never shut down maybe the reason I haven't updated.  Hate updates I wish they would leave it alone.  Thanks for the heads up.

I wonder if you can revert back to the older version?

 

:cursing:

Tina Kaylor

Community Manager

I don't think it's got anything to do with shutting down, I don't ever shut down either :( 

I'm trying to find a way to roll back to an older version, so far no luck.

Chrome (like pretty much all clients) Automatically updates now unless you specifically disable the functionaility, at risk of opening yourself up to security threats.