Hi - 

Around New Year's eve / day I purchased a bundle from Blackhearted that included the GND Anastasia, Shae and the Tyler Characters. I have the files from this purchase, and the purchase amount ($39.93) shows up in my bank statement, but I don't have any record of it in e-mail of it and now it does not appear in my account. 

Can you verify that I made this purchase? Why isn't it showing up in my account?

A screen clip from my bank's website is shown below, with the amount of the charge.

Thanks for your help!

• Jimdoria  ~@>@