Forum: Community Center


Subject: cant seem to delete images from my gallery

blondbear1 opened this issue on Feb 06, 2014 · 4 posts


blondbear1 posted Thu, 06 February 2014 at 10:53 PM

I'm trying to delete some images from my gallery, but for some reason the buttons are not working.

The Zoom, Edit, and Trash button are there under the image, however, they are not clickable.

Anybody else having issues?

Thanks


blondbear1 posted Fri, 07 February 2014 at 6:23 AM

I don't know why this is posted twice, When I clicked on create post, I got a blank white page with an error written across the top, I can't remember what it said. So I hit the back botton, and all my stuff was still there, so I hit create again, and it worked...but I then noticed my thead was posted twice.

Anyway, I have tried using Firefox, and Internet Explorer, thinking the delete button in the gallery wasn't working because of the browser I was using. The delete button was not clickable with either browser.

I don't want to delete my whole gallery, I just want to clean up a few images.

 

Any help is appreciated.

Thanks


TinaK posted Fri, 07 February 2014 at 4:47 PM

Hi blondbear1,

I have tried this in Chrome and IE and it looks like it works ok to me.  Can you send me a screenshot?

 

Here is one for you to see.

 

Tina Kaylor

Community Manager


blondbear1 posted Fri, 07 February 2014 at 5:54 PM

The odd thing is, I was able to delete images about 2 weeks ago. And looking at your screen shot.....I do not have all those buttons below my images. I only have Zoom in, Edit, and Remove. and the buttons are not clickable.

And I get the same thing in IE and Firefox.