I made this purchase on 3/2/2014.  Payed through Paypal, as I always do on this site.  Paypal and Bondware say the invoice has been paid, yet it's still marked as unpaid in my account.  I keep getting this message:

"This invoice has already been paid. For more information, please contact the merchant.  

Your purchase couldn't be completed  

There's a problem with the merchant's PayPal account. Please try again later."

 

Any help would be appreciated.

Hi,

It looks like the payment method through PayPal is an echeck, and they can take several days to process.

 

Here is some information that I found on the PayPal site about echecks;

Let me know if this helps.

Thank you,

What is an eCheck?

eChecks are one type of bank payment and usually take 3-5 business days* to process. They are used when buyers have not linked a backup payment source (like a debit or credit card) to their PayPal accounts, or when a transaction is too risky to allow an instant payment.

How does an eCheck work?

The money is withdrawn from the buyer's bank within a day or two. As soon as we receive confirmation of sufficient funds from the bank, we'll deposit the money into your PayPal account. The entire process takes 3-5 business days.*

Can I cancel an eCheck?

Yes. Click Cancel at the bottom of your transaction details page. If we have not begun processing the payment, we will cancel it outright. If we have already begun processing the payment, we'll refund the money into the buyer's PayPal account.

ShelbiE

Administrative Assistant