Ian Porter opened this issue on Mar 26, 2014 · 4 posts
Ian Porter posted Wed, 26 March 2014 at 3:04 PM
Hi,
Could you reset the downloads on my order 112496905, placed on 03-25-2014 please.
One of the items, the School Uniforms for Genesis Justin has no download link.
Best Regards
Ian
ShelbiE posted Wed, 26 March 2014 at 3:56 PM
Hi,
Thank you for letting us know. The Marketplace at Renderosity is currently working
diligently to get this corrected. I will let you know as soon as this is fixed. Thank you for
your patience.
Have a great day,
ShelbiE
Administrative Assistant
ShelbiE posted Wed, 26 March 2014 at 4:37 PM
Hi,
Good news. Your files are available for download now. Again, thank you for your patience.
Let us know if you need any additional assistance.
Thank you,
ShelbiE
Administrative Assistant
Ian Porter posted Wed, 26 March 2014 at 4:40 PM
Hi,
The downloads are fine now. Thanks very much for your quick response.
Cheers
Ian