Forum: MarketPlace Customers


Subject: Save 25% with a 20% coupon?

humbee opened this issue on Apr 15, 2014 · 4 posts


humbee posted Tue, 15 April 2014 at 7:19 AM

It is not often that Rendo makes a mistake on a coupon.  The email text states "Pull Over and SAVE up to 25% at Renderosity!" The coupon only saves me 20%.  Which one is incorrect? ...or am I missing something?


ShelbiE posted Tue, 15 April 2014 at 9:06 AM

Hi,

Let me look into this real quick and I will get right back with you.....

 

Thank you,

ShelbiE

Administrative Assistant


StaceyG posted Tue, 15 April 2014 at 9:18 AM

The coupon discount is 20% off a $25 min (for Prime Members only) there was an error in the subject line and the Min 25 was put in rather than the discount amount.  So what is inside of the coupon broadcast is what is correct, the subject line was an error in mixing up two numbers.

 

 

We apologize for the inconvenience.  


humbee posted Tue, 15 April 2014 at 9:48 AM

Thank you for checking on it.  I had my fingers crossed for that extra 5% off today's purchase.