skt703 opened this issue on Apr 25, 2014 · 3 posts
skt703 posted Fri, 25 April 2014 at 7:56 AM
I placed an order for some renders and they are all thumbnail size. I can not make them larger. What can be done to correct this?
ShelbiE posted Fri, 25 April 2014 at 9:33 AM
Hello,
You will need to contact the vendor directly for product support and/or refund request.
To contact the vendor please click the "contact" link next to the vendor's name on the product page, or use the site mail system.
Site mail requires only the vendor's username.
Please allow 72 hours for a response from the vendor.
If you have not heard from the vendor in that time frame, please let us know
so we can contact them on your behalf.
Thank you,
ShelbiE
Administrative Assistant
ShelbiE posted Fri, 25 April 2014 at 3:23 PM
Hi,
I’ve issued you a refund in the form of in store credit for order #112512123. Please let me know if you have any questions and/or if you need additional assistance.
Thank you,
ShelbiE
Administrative Assistant