I just made a purchase and for some odd reason when I click on the download link on my order summary page I get sent to my order history page instead of zip file of the product.

So I thought okay I would just go to my item list and look up the vendor and download the item that way but they don't show up in my item list at all.

I have received both my emails from the store about my order and payment, so i'm a little confused as to why that is happening, never has before.

I would appreciate any help with this, cause I was planning on using said purchase on a few things I was working on.

Shellyw

any ideas on when I will be able to download my purchases please.

 

Shellyw

I'm having the programmers take a look now.

 

 

So sorry for the delay in response.

 

Okay Ms Shelly, try now. You should be good to go:)

Tyvm, everything is all downloaded now.

 

Shellyw

I am really annoyed! I cannot download my order and its been almost 1 hour!

I see Shelbi helped you in another thread. Please always remember to start a new thread for your order issued so it will not get missed in an already resolved thread of another members order issue as this one was.

 

Thank you!!