RobZhena opened this issue on Jun 21, 2014 · 2 posts
RobZhena posted Sat, 21 June 2014 at 6:13 AM
Sorry to bother, but I cannot figure out how to download my purchases. I can find the purchase order (all items listed as download pending) and the item list with links to the products, but that's it. The FAQ explanation is old and does not appear to be correct. Thanks for helping a newbie.
TinaK posted Sat, 21 June 2014 at 7:26 AM
Hello,
The reason they are saying "pending" is because this is your first time order with Renderosity.
I have sent you a email to let you know how to proceed.
Please let me know if you have any questions after reading my email.
Thanks and welcome to Renderosity.
Tina Kaylor
Community Manager