Forum: Suggestion Box


Subject: Unable to use "Forgot Password"

mamba-negra opened this issue on Jun 26, 2014 · 4 posts


mamba-negra posted Thu, 26 June 2014 at 10:25 AM

Some dumb website required firefox, which then took over my links. I know, none of your busines...but, when I clicked on the email flyer this morning, FF loaded up renderosty and, of course, was asking for a password. After a couple of fails, I clicked "Forgot Password" and I got this error:  

Error: Page Not Found
The page you were attempting to reach, http://www.renderosity.com/password/new, was not found. Please check the URL and try again. You may also find what you are looking for here.

The login I was trying to use was the main login, not the small one that appears at the top of most pages. I think the other might work. 

 

Oh, and I'm seeing a missing picture link error for the new CG Spree "The Dressing Room". 

 

Otherwise, aside from the varying thumbnail sizes, I'm liking the new site layout. It fixes the horrible menu problem that the previous layout suffered from. I do hope you fix the thumbnail thing. I don't really see why you'd want larger thumbnails...after all, there are much, much larger pictures beind a single click, and, at least from my perspective, your goal is to get as many options in front of the buyer's eyes, not fewer. And, the bigger thumbnails limits how many columns I can see. Seems like a bad move from a business perspective, especially when they look so goofy sitting next to or between two other thumbnails of a different size. 


mamba-negra posted Thu, 26 June 2014 at 10:30 AM

Oh, and your developers should probably fix this. Not good to have forum text hiding behind thumbnails

Hm, this is weird. I'm guessing that the problem was related to my pasting in HTML code copied from another part of the site. So, it probably contains markup that should be filtered out during submission? Not entirely sure. 


KimberlyC posted Thu, 26 June 2014 at 3:52 PM

If you haven't do so already, please email admin@renderosity.com and we will help you with your password change.

Thanks!!



_____________________
.::That which does not kill us makes us stronger::.
-- Friedrich Nietzsche


mamba-negra posted Fri, 27 June 2014 at 10:39 AM

I don't actually need it changed. Once I switched back to Chrome, I was automatically logged in. I was simply reporting an error in your website's code.