What I've done so far:

Checked both the Win and Mac discs. and made sure they were inserted properly.

Cleaned the disc.

Varified that the disc drive does indeed work.

Verified that the prev. version of Poser is recognized.

Opened an incident with SM

Have a thread going over at RDNA as well.

In the process I forgot and didn't write down my PS to SM and have yet to recieve a reset e-mail ... or any e-mail acknowledging the report this morning (did get the e-bot email on Friday as they were out of office).  

Update: Password problem resolved ... sent an update to the incident report saying issue still open.

Boni

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"Be Hero to Yourself" -- Peter Tork