mapps opened this issue on Jul 09, 2014 · 12 posts
mapps posted Wed, 09 July 2014 at 10:56 AM
It has come to my alttention that after the most recient update that the vast majority of my freebies will not download.
Many of my freebies are over the original max file size so they let the links stand to my site. The links are all still good, I double checked but if you clike the download button it does not work. If you click the manual download "click here" it come up file not found but if you copy and paste the "not found" link into your browser it downloads fine. i do see that the max zip size has been increased so most of my sets could be upload them to rosity, but I don't know when I would get time to download the majority of 4 pages of freebies off my site and then repload them to rosity.
Is the a fix to just make them work again?
3doutlaw posted Wed, 09 July 2014 at 11:19 AM
Yesterday I noticed that if I clicked the link instead of waiting 5 seconds, that it did not work. (got an xml error) If I waited it worked...
mapps posted Wed, 09 July 2014 at 11:24 AM
Well I have trided a few times and have been contacted by more then one person having trouble downloading who must be clicking the "Click Here" buttons. You are right, if you wait it will start on it's own. I guess most folks don't like to wait :-)
I guess there is something wrong with the "Click here" buttons
TinaK posted Wed, 09 July 2014 at 11:30 AM
@mapps,
Let me look into this for you and I will be back in touch.
Tina Kaylor
Community Manager
TinaK posted Wed, 09 July 2014 at 11:34 AM
I just tried both ways and they seem to download ok for me. Give me a few of the links you are experiencing this and let me see if it is specific to those products.
What browser are you currently using?
Tina Kaylor
Community Manager
mapps posted Wed, 09 July 2014 at 11:39 AM
here is one
If you wait it works but if you click the Click Here I get
NoSuchKey
The specified key does not exist.http:/webzoom.freewebs.com/mapps/FLS2-SST.zip8EB7E66C20AE6BFF+lx5k5fMG3iqBgZxjw9IcDhGpb3SlTYruq99S5o6xtbsAIhKnTk+Q9XyTy6ZT5ki
This has been constant ecah time I try it.
I amy using both IE most up to date Version on Windows 7 and Safari 6.1.4 on Mac OS 10.7.5
3doutlaw posted Wed, 09 July 2014 at 11:54 AM
I am using Firefox latest, and get the same as mapps
R_Hatch posted Thu, 10 July 2014 at 12:55 AM
It looks like the "Click Here" link is being created incorrectly by trying to redirect it through the Amazon server, which is obviously not going to work, as the file is off-site. So you get this URL from the link:
https://bw-1651cf0d2f737d7adeab84d339dbabd3-freestuff.s3.amazonaws.com/http%3A/webzoom.freewebs.com/mapps/FLS2-SST.zip?AWSAccessKeyId=0M0V7HYQVC2XCPNWY102&Expires=1404971714&Signature=%2BybsjnnxUV9SLOTDN%2FgOvEWWIac%3D
Red = erroneous Amazon link code
Orange = truncated "http://"
White = Actual URL
as opposed to the correct link, which is:
http://webzoom.freewebs.com/mapps/FLS2-SST.zip
bobbystahr posted Thu, 10 July 2014 at 8:42 AM
I get the same reaction with Chrome...click=error/wait=download TinaK
Once
in a while I look around,
I see
a sound
and
try to write it down
Sometimes
they come out very soft
Tinkling light sound
The Sun comes up again
brynna posted Thu, 10 July 2014 at 9:16 PM
They all download fine if you wait normally, but if you click on "Click Here" then it errors out. This happened for me in IE 10, and the newest versions of Firefox and Chrome.
Brynna
With your arms around the future, and your back up against the past
You're already falling
It's calling you on to face the music.
The Moody Blues
Dell Desktop XPS 8940 i9, three 14 tb External drives, 64 GB DDR4 RAM, NVidia RTX 3060 12 GB DDR5.
Monitor - My 75 Inch Roku TV. Works great!
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Adobe Creative Cloud - newest version
TinaK posted Mon, 14 July 2014 at 1:13 PM
@mapps,
This is issue should be resolved but please let me know if not.
Thanks
Tina Kaylor
Community Manager
mapps posted Mon, 14 July 2014 at 1:37 PM
Yep looks like that's got it :-)