The purchase workflow for a gift certificate is anything but intuitive - a big button that says "ADD TO CART" next to a tiny, untitled button for a gift that you only know about by hovering over it? I would expect that the default action for a gift certificate would be that it is added as a gift, and then be prompted to enter its recipient info, but now it appears that I bought it for myself, instead, which makes no sense at all.

Can this purchase be refunded so I can buy it for the person for whom it was intended? And do I need to click the tiny untitled button for sure, to make that happen?

Hi,

I'm happy to assist you with this.  If you would like to "site mail" or email me

(store@renderosity.com or shelbi@renderosity.com)  with the intended recepient

for the gift card, I will be glad to "gift" it to that member if you would like.

 

Thank you,  

ShelbiE

Administrative Assistant

Thanks, Shelbi! E-mail is on its way!

Great!!  I've taken care of this for you.

 

Have a great day!!  :biggrin:

ShelbiE

Administrative Assistant