cymbidium opened this issue on Aug 08, 2014 · 6 posts
cymbidium posted Fri, 08 August 2014 at 12:52 PM
Hi there! I have already sent an email regarding this, but no reply so thought I'd better post here. :0)
I ordered Lies for Sinister Corset alongside the Grab Bag item in the above order yesterday. Unfortunately, I already have The Elven Wood, which was the free item allocated to me. Please swap this for a different free product. Thanks!
Jill aka cymbidium
KristiS posted Fri, 08 August 2014 at 2:00 PM
Hello,
We will not be able to issue a different product to you because we are only showing the free one in your account, I do not see it duplicated at all.
Warmest Regards,
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
cymbidium posted Sat, 09 August 2014 at 4:17 AM
Sorry, Kristi, I must have been mistaken!
KristiS posted Mon, 11 August 2014 at 11:54 AM
No problem at all:) Have a great week!!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
cymbidium posted Mon, 11 August 2014 at 12:29 PM
....and you! :)
KristiS posted Mon, 11 August 2014 at 12:30 PM
Thank you very much! :)
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story