I'm not sure if I'm missing something or what but I just went to purchase something from Hamelon, added the grab bag, proceeded to checkout and then it asked for my shipping information with a checkmark saying to ship to billing address.  I proceeded to amuse myself by filling out that information & unchecked since there shouldn't be anything to be shipped.  Then it asks for shipping options.  I select US just to see if it indeed would charge me the $5 or whatever the amount was.  Went to the next screen and sure enough.  My six something dollar purchase just changed to 12 something.

I tried just a product (3 different ones actually) with no grab bag & everything was fine each time but as soon as I added a grab bag I got the same shipping stuff.  Just wondering if this is a bug or if I missed something somewhere.  Thanks

 

TI

Hello,

I am looking into this and will be back in touch shortly:)

Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Thank you Kristi.

You are very welcome:)

Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Okay, there is a glitch in the system. I have sent an email to the programmers and as soon as it is fixed, I will come back in and let you know:)

Thank you:)

Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Hi Kristi thank you for looking into the matter.  Unfortunately I'm getting the same result even when not unchecking anything.  In fact the screen that comes after your cart doesn't have anything about shipping information below the billing information with just a product but as soon as I add the grab bag it adds the shipping info section below the billing info.  I have some pics of what I mean but I guess I can't attach more than one per thread (or at least I haven't figured out how to if there is) so I'll just attach the first one with the grab bag in the cart along with the product.  This is the screen right after the cart screen and I've circled the shipping info section (what you can see of it).  Normally it's just the billing info on that screen.

 

Disregard that post you beat me to it haha.  Thank you Kristi.  I appreciate it.

This issue has now been fixed, you should be able to check out without any problems now:)

Thanks again and have a great day!

Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

You're very welcome my dear:)

Have a wonderful day/week!

Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Thank you so much!!  It has indeed been fixed.  Time to go broke ha ha.  Kidding, but thanks again Kristi.

No problem at all:)

Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story