Forum: MarketPlace Customers


Subject: Two problems with purchases

Meddlesom opened this issue on Sep 01, 2014 · 10 posts


Meddlesom posted Mon, 01 September 2014 at 12:17 AM

Hello, I had two problems with some purchases just now... the first is...

 Order#: 112585459

This seems to be a duplicate of...

Order#: 112585457 

Not sure how it got there, but it it says UNPAID and doesn't actually have a product in it to pay for, but it happened right along with the other order which went through fine.

 

The second problem...

Order #: 112585467 · Purchased on Aug 31, 2014 

 This total got added to the September total for render rewards instead of August.  It would have put me over $100 for August's  so that I'd get the 5% credit, but although it was placed and paid for on Aug 31, it says it's september and so I didn't get over $100 in August.