3dstories opened this issue on Sep 01, 2014 · 6 posts
3dstories posted Mon, 01 September 2014 at 2:07 AM
MINIMUM PURCHASE REQUIRED?
I emailed but did not receive a response on this question.
In the past I have purchased items at Renderoisty as low as $1.00 (I can give you an order in June 2010 for example), though recently I have typically spent more.
Please, IS THERE OR IS THERE NOT A NEW MINIMUM ORDER PURCHASE PRICE AND WILL THIS BE PERMANENT??
In trying to go thru check out with some sale items and using a gift debit card these past couple of weeks I've periodically been cryptically blocked by a message that says I have to fill out all fields (when I have - repeatedly and diligently and patiently). Finally on one try I notice tiny red fine print at the top (not the bottom where I'm working) that a particular purchase does not meet a $3.50 minimum. Was this temporary for this set of sales or ist it permanent??
Keep in mind I cannot see both the top and the bottom of your pages on one screen without scrolling so placement of important notices is, well, important; your site after recent re-do is often difficult to read and seems harder for me to follow.
If the minimum purchase policy is permanent it may be a problem for me. I use gift debit cards to keep on budget, but I do need to get them to zero. So purchasing small amounts makes a difference otherwise the credit card companies pocket the remainder.
There were products not purchased today, for example, because one was apparently too little for you ($3.00) and two was too much for me. I just got tired of spending my time trying to figure out how to buy things with you. It made a fun sale less pleasant than it otherwise would have been.
If Renderosity has added a minimum order purchase requirement, please relay that it is SOMETHING I DO NOT LIKE. You got me this time by causing me use a virgin card to get over the threshold to rewards at the last minute but I will have to re-think my long term purchase habits in the future.
SITE SEEMS HARDER TO FOLLOW - OR IS IT JUST ME?
Also, I had a lot of difficulty purchasing items during this month's sales, and I can't believe it's suddenly all my fault. I think your site has gotten hard to read and I feel you may be playing too many games (even unintentionally) with caveats, timing, and fine print, though some of it may be due to readability and presentation. Not being able to check out due to an unexpected apparent minimum and no feedback where you can see it is just one. Another: Difficulty trying to get to a vendor grab bag, where I spent money and got nothing, (my fault, I admitted, due to missing the print saying expiration at 9am and not knowing I also had to physically add a grab-bag line), Result: I dismissed the promotion as not worth my time. Your vendors lost. Another: the site is slow and communication imperfect. Removing items from a cart is cumbersome, for example, and individual items are usually, but not always, removed on the first try.
Out of curiosity has anyone else been hit by this apparent minimum purchase requirement and had difficulty checking out for one reason or another -often blaming yourself for missing something - or is it just me?