thestarkiller01 opened this issue on Oct 01, 2014 · 5 posts
thestarkiller01 posted Wed, 01 October 2014 at 4:50 AM
About a half hour or so ago I decided to purchase MRL Elena from the marketplace. I entered my card info and received an error message saying something about there being a problem with the transaction. The word "fraud" was used in there some where. Wish I'd saved the page or taken a screenshot. Regardless, knowing that I am the owner of this card and that no fraud was involved, I attempted the transaction again. This time I received a message telling me the transaction was declined. I'm using an Emerald Card from H&R Block (pre-paid Mastercard), and I only had about $10 left on there, so I checked my balance at the H&R Block website and it's telling me I have been charged for the product. I have no order number to give you, because according to my account and my cart, no purchase actually took place on your website. Yet still my card has been charged. I'm not asking for a refund. I'm just wanting the product that I paid for.