julesart opened this issue on Nov 15, 2014 · 4 posts
julesart posted Sat, 15 November 2014 at 2:42 PM
I tried to make a purchase today for Hinky Punk's Dome Weather and her other one magic. My card was declined by Renderosity with a message saying that the card was declined due to it being reviewed by Fraud Service. I called the credit card in a panic and was told that the card was fine the transaction went through, the charge was authorized. So by whom is my card being reviewed and what fraudulent charges are we talking about? I no longer need these products therefore would like for you to retract the authorization please. I sent an email to customer Service but posted here in case I can get this resolved a bit faster. I need to know where this is coming from because it is not from my credit card.
The account in question is under julesart.
Thank you for all your help in this matter.