Forum: MarketPlace Customers


Subject: #112651731

Thorne opened this issue on Dec 29, 2014 · 4 posts


Thorne posted Mon, 29 December 2014 at 10:14 PM

Hi Jenn,

After paying with store credit, coupon, and a small amount from PayPal, the download did not register and said "pending".  I tried again and have now paid for this through PayPal TWICE.    Please refund the extra payment.   It took two times paying for it before it would show up in the downloads.  Not the first time this has happened; it has happened often.   Your PayPal gateway seems to have some definite bug in it.

Thanks for fixing this for me,

Thorne :)