Starkdog opened this issue on Jan 23, 2015 · 11 posts
Starkdog posted Fri, 23 January 2015 at 2:22 AM
I noticed a little while ago that the product pictures are missing in the store. Is this another Renderosity forum/platform hiccup, or is this something on my end? DAZ, ShareCG, and other sites work fine on my end...
Thanks, -Starkdog
Starkdog posted Fri, 23 January 2015 at 2:24 AM
Weird, I can't even upload a pic of my browser...
cunningf posted Fri, 23 January 2015 at 2:24 AM
Do you have Adblock Plus on your browser? They seem to be blocking the amazonaws.com website as Malware & that seems to be where Renderosity gets its pictures from
Starkdog posted Fri, 23 January 2015 at 2:26 AM
Yes I do. How do I add amazonaws as a safe item?
cunningf posted Fri, 23 January 2015 at 3:12 AM
Click the Adblock Plus icon on your browser toolbar.
Click Options - whitelisted domains
Add Renderosity.com to whitelisted domains which causes Adblock to stop processing rules here & the pictures come back.
TinaK posted Fri, 23 January 2015 at 9:13 AM
Hi Starkdog,
Please let me know if it is working properly for you now.
Tina Kaylor
Community Manager
Starkdog posted Sun, 25 January 2015 at 2:41 PM
Yes! I can see the pictures again... I couldn't figure out how to "white-list" Renderosity; but somehow, late Friday night, everything popped back.
Thanks, -David
thistledown posted Sun, 22 February 2015 at 11:13 AM
I'm having the same problem, but I don't have Adblock. I told Kaspersky to whitelist renderosity and amazonaws, but it hasn't helped.
TinaK posted Mon, 23 February 2015 at 11:26 AM
thisledown have you tried it in a different browser? If not which one do you currently use?
Tina Kaylor
Community Manager
thistledown posted Mon, 23 February 2015 at 8:30 PM
I am having the problem both in Firefox (my main browser) and in internet explorer. It started on I think Saturday.
thistledown posted Tue, 24 February 2015 at 8:25 PM
And tonight it's working again! Very strange.