Hamiltongraphics opened this issue on Feb 13, 2015 · 5 posts
Hamiltongraphics posted Fri, 13 February 2015 at 10:59 AM
Hello, I always love checking out the Art Charts Favorite Artist. Sometimes I am even listed. I have read the criteria for Favorite Artist selection, but still something does not make sense to me. Yesterday the number twenty position went to an artist who has been inactive since July of last year and today (Feb12) the number twenty position went to an artist who has been inactive since 2013. Can anyone shed some light on this. Don't get me wrong. I am glad they made the list, I just want better understanding of how it works because it does not seem to follow Renderosity's own guide lines. Thanks, Jim
TinaK posted Fri, 13 February 2015 at 12:37 PM
Hello,
I was just in the process of responding to your email that was sent. I would have to agree I think something is going on and I am working with one of the programmers to get this resolved.
Thank you for the notification.
Tina Kaylor
Community Manager
Hamiltongraphics posted Fri, 13 February 2015 at 1:28 PM
No problem, thanks for helping run a great site.
TinaK posted Fri, 13 February 2015 at 2:15 PM
Thanks for the lovely compliment it is greatly appreciated.
I did speak with them but they tell me that it may take a few days to track down the issue. Just keep an eye on it and I hope that they can get it corrected sooner than later.
We do apologize for the inconvenience.
Tina Kaylor
Community Manager
Hamiltongraphics posted Fri, 13 February 2015 at 4:53 PM
Thanks again.