Forum: Community Center


Subject: The quality of your forum software is not....

Morkonan opened this issue on Mar 02, 2015 ยท 8 posts


Morkonan posted Mon, 02 March 2015 at 9:21 PM

Using Firefox, latest release.

I don't know where to begin. I suppose the first thing I should ask is "Did you pay anyone for the software that you are using to host your forums?" If so, I recommend that you don't do that anymore.

Please correct any of the below if it happens to be a mistaken assumption:

I can not multi-quote posts.

I can not separate quotations in a post in order to address them, individually, even if they're from the same user.

Pasting anything within the body of a message deletes the entire contents of the cell, replacing it with only what was pasted.

The message box likes to insert double carriage returns, no carriage returns, or just decides that whatever it is displaying as I type isn't going to be the format that I end up with, for whatever reason it decides.

I can't look up an archive of messages for this forum past the beginning of this year. (I did this to see if anyone else had started such a thread so I could avoid starting another. Not much of a view "archive" function, is it?)

And... "other problems." I include this because of the just plain general terribleness of the forum software. Stuff like having to reload the entire thread, from the subforum page, in order to reflect the presence of a post I just made. (Despite the cute "Oh my gosh, your post was successful!" message that pops up...) Disabled links are are also a curious issue. I can understand, I suppose, the paranoia that might fuel a desire to disable hotlinks, but it's just not a sensible thing, in my opinion.

I would hope that it is no mystery that this forum software is substandard, at best. I remember seeing a thread about this before, however I won't post in it because it's not in the appropriate place to post such things. (I assume this is the place to post website-oriented concerns and not certain general sorts of forums.) I think Renderosity knows that this forum software is substandard. I know that the users know it is substandard. I also know that forum software is a very significant contributor when it comes down to the encouragement of forum interactions between customers, members, vendors and, of course, the hosting agency.

So, what gives? Why? Consider this a well intentioned complaint. I don't expect it to have any results, but that's not one of my issues. My issue is that I have had repeated problems with this software today and in the past few weeks as I have increased my general interactive footprint with the 3D community in the past couple of months. Because of this substandard forum software, I do not look forward to coming here and interacting with the community, despite the fact that I would like to.

That isn't my problem. It's your problem and it could ultimately not only effect your "community efforts", but your bottom-line in regards to sales and a customer base. Loyal community members are usually community members that buy things. If you don't serve them well, their loyalty will suffer and when that suffers, so does their willingness to buy. It's a pretty simple formula. These forums are much less active than they used to be and I think one contributing factor is what I consider to be bad choices made in forum software changes. I'm not being nostalgic, just being observant.