LadyElf opened this issue on Mar 10, 2015 · 12 posts
LadyElf posted Tue, 10 March 2015 at 3:22 PM
If someone purchases a gift certificate as a gift, how long does it take for it to show up in that person's account?
Hubs bought me a GC for my birthday today but I'm not seeing it show up under GC's yet. Now granted, he never comes here other then a couple of times a year to do a GC, so it is highly possible that it's sitting in his account. :)
Thanks for your help !
Ladyelf
KristiS posted Tue, 10 March 2015 at 3:52 PM
I'm guessing it is in their account as you would see it immediately if it was in yours.
If they could email store@renderosity.com with their order #, I will be more than happy to assist them :)
Happy birthday my dear :) :) :)
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
LadyElf posted Tue, 10 March 2015 at 10:54 PM
Thanks honey, I have a feeling that he got a little confused LOL!! I'll have him email the store and get it figured out :)
HUGS
KristiS posted Wed, 11 March 2015 at 9:50 AM
You're welcome my dear :) Sounds good!!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
LadyElf posted Wed, 11 March 2015 at 2:56 PM
Talked to hubs he said that he did in fact put it down as a gift (he remembers the icon of the present) and putting a note that said happy birthday, so I'm not sure where it got messed up. anyway he's sending an email, he's not a happy camper.
KristiS posted Wed, 11 March 2015 at 3:41 PM
Sorry sweetie, I wouldn't be either.
What is his username?
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
KristiS posted Wed, 11 March 2015 at 3:43 PM
Okay, I got his email.
The problem is he entered your email address in the username box instead of your username.
I have fixed this now so please let me know if you see it in your account
Thanks hon!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
LadyElf posted Wed, 11 March 2015 at 11:10 PM
Yep it's there, thank you for the help with the grumpy husband LOL!!
HUGS
KristiS posted Thu, 12 March 2015 at 9:57 AM
You are very welcome sweetheart :) We all have them so I understand completely...LOL!!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
LadyElf posted Thu, 12 March 2015 at 2:38 PM
LOL!! Yes we do, in some form or fashion! HUGS
KristiS posted Thu, 12 March 2015 at 5:10 PM
Hugs to you honey!!!!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
LadyElf posted Thu, 12 March 2015 at 8:53 PM
:)