Forum: MarketPlace Customers


Subject: Secure purchaces

dml2000 opened this issue on Mar 21, 2015 · 9 posts


dml2000 posted Sat, 21 March 2015 at 11:10 AM

I sent an email off to store management and never got a reply in regards to the lack of seeing the secure Padlock icon during store transactions

Having my Amex card recently used in a fraudulent attempt at best buy, I am more wary now of my purchases being secure during all phases of the transaction 

I use my Amex at sites I trust and during store transactions I always see the secure padlock symbol up in the web bar, but for some reason not at Renderosity.  I use the most up-to-date internet explorer browser version 11+ and at stores like RDNA, DAZ, and Renderotica the Padlock symbol is always on display during a transaction,  So I have to ask why not here.  Please, lets not go into the try another browser reply as I have said IE11 displays the secure padlock symbol at other places I trust to use my card..  I can use the PAY PAL  option but prefer to use my Amex card for points.

If you look at my purchase history, you will know I do a lot of business here and I was quite miffed that I did not get a reply to my email, so I had no choice but address the problem in the forums.. 

Could this have something to do with my past purchase via Amex being posted as from Renderosity and not Bondware? 

I can provide you with a  screenshot of my webpage during an attempted purchase should you require proof

regards  dml2000