3Dpixi opened this issue on Mar 26, 2015 · 7 posts
3Dpixi posted Thu, 26 March 2015 at 8:19 AM
Just out of curiousity : how long does it normaly take to get a reply for a refund request?
I thought there was a customer support mailing adress but all I could find was the store@renderosity.com
Is that the right adress to send to?
Peggy
P3D.Art
KristiS posted Thu, 26 March 2015 at 9:26 AM
Yes, that is correct. I do not remember seeing a request from you, can you please send it again?
Sorry if I missed it...
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
3Dpixi posted Thu, 26 March 2015 at 9:50 AM
Thanx for the reply Kristi .. No need to be sorry :)
Apperently all my mails send earlier this week got lost somehow :/ .. I will send again.
3Dpixi posted Thu, 26 March 2015 at 9:54 AM
have send again and have put you in CC .. just in case ;)
KristiS posted Thu, 26 March 2015 at 12:58 PM
I got it and responded :)
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
3Dpixi posted Thu, 26 March 2015 at 2:22 PM
I saw and replied .. Thank you for the quick service Kristi :)
KristiS posted Thu, 26 March 2015 at 4:07 PM
You are very welcome hon :)
Have a wonderful day and keep me posted please :)
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story