emay68 opened this issue on Apr 07, 2015 · 4 posts
emay68 posted Tue, 07 April 2015 at 10:28 PM
Hi,
I tried to place an order (# 112698406) on March 31 and during the order process sales prices ended and I clicked to return to Renderosity from Paypal leaving the order unpaid. I sent an email on April 1 explaining the situation, but never received a reply. I've continued to receive the reminders so I just sent another email. Is it possible to cancel the order? For the record, the sale was extended later in the day and I have purchased the items in the original order plus a whole lot more. lol
KristiS posted Wed, 08 April 2015 at 11:02 AM
Hello,
I'm very sorry I missed the email from you.
I have deleted the order above so you will no longer receive notifications.
Thank you so much and have a wonderful day :)
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
emay68 posted Wed, 08 April 2015 at 8:16 PM
Thank you, so much, KristiS! I can only imagine how many emails you have to sort through so no worries there.
Take care,
Molly
KristiS posted Thu, 09 April 2015 at 9:18 AM
You are very welcome :)
Have a wonderful day!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story