snakegrab opened this issue on Apr 12, 2015 · 6 posts
snakegrab posted Sun, 12 April 2015 at 9:50 AM
Went to download one of of my purchases:
Summertime for The Cuddler Chair Set
Lully-Cuddler-Summertime-01_172265_172384.zip
Lully-Cuddler-Summertime-02_172266_172383.zip
Lully-Cuddler-Summertime-03_172267_172382.zip
And I get this::
NoSuchKey
eZE3Gzyp93XNEWSV2kYVz7dV/bENc06slv7e5pbRxlC/HCzR1/q7BStjlWKu9rQc
For each of the three files. Other files in the transaction downloaded without issues.
What should I do?
jennblake posted Sun, 12 April 2015 at 9:58 AM
Hi.
I have checked the files and I also see an issue. I will contact the vendor immediately to get this corrected. I will let you know as soon as those files are available to you. Very sorry for the inconvenience.
snakegrab posted Sun, 12 April 2015 at 10:27 AM
Cool. Thanks for the quick response.
jennblake posted Sun, 12 April 2015 at 3:30 PM
Ok. The vendor has provided new zips for the product and they are available for you to download. I have reset your download attempts so you should be all set. :) Please let me know if you have any other issues. And enjoy the rest of your day!
snakegrab posted Sun, 12 April 2015 at 4:18 PM
Works great. Thanks very much for tending to this.
jennblake posted Sun, 12 April 2015 at 6:09 PM
Happy to help. :) Enjoy your purchase.