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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Can't use Prime Coupon


MagnoliaMoonElf ( ) posted Sat, 25 April 2015 at 10:11 PM · edited Mon, 25 November 2024 at 9:44 PM

I wanted to make a purchase of an item before it goes off sale today using my 20% Prime coupon.

I double checked to see if was void on the product page and I saw nothing indicating that I could not use it.

Now with that being said. I have tried again to use it before addressing this situation here.

I am not going to be able to use my coupon so I am going to miss out on the sale. I have been reluctant to purchase here since my account was hacked after my last purchase.

I am very disappointed again that I am unable to use my coupon on a product due to a glitch or something on the site.

 

Just really wanted the product. Oh well better luck next time I guess.

:0( 

 

 


TinaK ( ) posted Sat, 25 April 2015 at 10:38 PM · edited Sat, 25 April 2015 at 10:38 PM

Oh I am sorry you are having trouble.  Here is a coupon for Prime 0415PM24P35.

From now through Thursday, April 30th at 11:59pm (cdt) - be sure to use the single-use coupon code below to save 24% on your next order of $35 or more.

Please make sure when you copy and paste you have no leading or ending spaces when you enter it into the coupon field.

 

Tina Kaylor

Community Manager


MagnoliaMoonElf ( ) posted Sat, 25 April 2015 at 11:07 PM

I am right that I can use it on all Products so long  as  it isn't prime

correct?

 But I still  miss out on a sale of an item I really wanted.

 


MagnoliaMoonElf ( ) posted Sat, 25 April 2015 at 11:24 PM

 Sorry to bother you with this, but if you could check this for me I would really appreciate it..

My purchase finally went through but is saying it is  unpaid.

 

transaction ID for this payment is: 4D6650186N369232X

Regards and thank you for your help.

 

 

 

 

 


TinaK ( ) posted Sun, 26 April 2015 at 8:11 AM

Hi,

It is showing as paid but please let me know if your still having problems.  Did you get the item you were wanting?

Thanks

Tina Kaylor

Community Manager


MagnoliaMoonElf ( ) posted Sun, 26 April 2015 at 4:13 PM

Tina thank you for your help, I was finally able to get my items and yes I was able to get the item I wanted. Thank you so much for your assistance.

 

Regards 


TinaK ( ) posted Sun, 26 April 2015 at 8:31 PM

You are very welcome anytime you need us we are here for you.

Tina Kaylor

Community Manager


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