Forum: MarketPlace Customers


Subject: products not available for download

adorety opened this issue on May 03, 2015 ยท 2 posts


adorety posted Sun, 03 May 2015 at 1:56 PM

Concerning order #112713714 I have a paypal receipt indicating I paid, but my downloads are not available. Please help.

I have the transaction ID from PayPal if it is required to complete this transaction.

AD


KristiS posted Mon, 04 May 2015 at 9:53 AM

Hello,

I have just checked this for you and I am showing it as paid on the Paypal side as well as ours and your downloads are available for you to download.

Please let me know if you need further assistance.

Thank you and have a nice day!


Kristi

Community Relations Specialist

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