Has any one been able to successfully contact this vendor with order completion issues.  I have been waiting for over a month to get a response to my issue. Which is I never got the Iray Presets For Enchanted Forest that I purchased. And have not been able to contact them through their website.  Got only one message that they received my trouble ticket but nothing since. 

If you have been able to resolve your issue, how long did it take? I sent another TT today asking for a refund. Waiting to see if that one gets their attention.

Poser Pro 2010