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Welcome to the MarketPlace Customers Forum

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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)

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To reach our Marketplace staff, please open a support ticket at
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Subject: Order paid via Paypal - Order still pending

NemainRavenwood opened this issue on May 22, 2015 · 2 posts
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NemainRavenwood ( ) posted Fri, 22 May 2015 at 11:55 AM · edited Sun, 06 October 2024 at 4:27 AM

Hello,

my order #112721626 ist still marked as pending, though I paid via Paypal.
Transactioncode: 66S05781E5260844R

Could you please activate the downloads?

Thank you,

Nadine

JeniferC ( ) posted Fri, 22 May 2015 at 12:22 PM

It looks like there was a slight delay getting the paid notice from PayPal to our servers, but I just looked at your order and it is showing paid now.  Sorry for any inconvenience that delay may have caused. 

 

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