Forum: Photoshop


Subject: Problem with psd file.

lucroy45 opened this issue on Jun 05, 2015 · 4 posts


lucroy45 posted Fri, 05 June 2015 at 9:03 AM

My computer crashed while photoshop CS5.1 was saving/writing to a psd file. When I started my computer back up, and tried to open the file again, It only displays 1 layer shown as a corrupted image (As Shown Below - the Red Image). When I click on the file in the "Open" window (The Gray Image Below), the psd shows up correctly in the Preview window but doesn't show correctly when opened.


retrocity posted Fri, 05 June 2015 at 9:46 AM

not sure if the tmp file is still available (~psXXXX.tmp) but you should try opening with the "Open As" - if the tmp file is available try renaming a copy of temp file's extension from .tmp to.psd and open that.

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Lobo3433 posted Fri, 05 June 2015 at 9:48 AM Forum Moderator

Hello lucroy45 

Sorry to hear about your issue. I have had very little success restoring corrupt PSD files there are some tools that I have seen recommend in other threads here in the forum one recently is Photoshop Restore Toolbox from http://www.photoshop.restoretools.com/    It seems to have a free trail version that you can try but having never used it can not comment on how successful it will be hope it helps 

Good Luck 

 

Lobo3433

Blender Maya & 3D Forum Moderator 

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jimvaughn posted Wed, 10 June 2015 at 8:46 AM

Open it, then under File > File Info, check that there isn't some code in there that shouldn't be there, then resave it as a .psd or .tif

Don't click on any strange links that may be present (though sometimes there are copyright links in the copyright area that are legit identifiers.)

Sometimes when I get issues like that, and there isn't anything in the actual File Info, it may mean there is something in the actual image code. Then I open in GraphicConverter and save as .tif or .psd. That sometimes clears it up.

A .jpg is not a layout format. Quark hates them. Never had any trouble in Indesign with them but they are compressed.
Also read comments on the sites given below:
https://social.technet.microsoft.com/Forums/windows/en-US/b826785a-3b69-4e63-ac62-fabec7e3 df87/how-do-i-recover-psd-files?forum=itprovistadeploymenthttp://
https://www.fixtoolbox.com/photoshopfix.html   (Photoshop fix toolbox)