atpo opened this issue on Jul 21, 2015 · 8 posts
atpo posted Tue, 21 July 2015 at 7:31 PM
Thanks. It is very kind of you. please show dress shop1 serial number I buy dress shop2 but no serial number.
Lobo3433 posted Wed, 22 July 2015 at 10:33 AM Forum Moderator
Did you buy Dress Shop from Daz3d website or from the creators website? If you bought it at Daz3d then you have to get the serial number from your account page at Daz3d if you bought the product from the creator's website then you have to contact the creator thru their support page. We do not give nor share serial numbers to any software thru the forums that would be in violation of the Renderosity TOS
Thank you for understanding
Lobo3433
Blender Maya & 3D Forum Moderator
Renderosity Blender 3D Facebook Page
atpo posted Wed, 22 July 2015 at 7:45 PM
Thanks Lobo.
** But I buy dressshop2 in daz web when is free time.**
** and I want to install it ,it says sreial number**
** I check product library and serial number,but no this number.**
Lobo3433 posted Wed, 22 July 2015 at 9:54 PM Forum Moderator
Hello atpo
If you bought it from Daz and you can not see the serial number on your product library then you need to submit a support ticket at the Daz website to resolve that issue.
Lobo3433
Blender Maya & 3D Forum Moderator
Renderosity Blender 3D Facebook Page
atpo posted Thu, 23 July 2015 at 7:22 PM
thanks lobo.
hope that is free
Lobo3433 posted Thu, 23 July 2015 at 10:04 PM Forum Moderator
Support ticket usually are free but I can not speak on how another site runs their support system hope they resolve the issue for you
Good Luck
Lobo3433
Blender Maya & 3D Forum Moderator
Renderosity Blender 3D Facebook Page
Boni posted Fri, 24 July 2015 at 7:58 PM
Aptos, on your account page at Daz is a serial number page, listing all you numbers. Take a look around and you will find it. Let us know if it's worked out for you.
Boni
Boni
"Be Hero to Yourself" -- Peter Tork
Lindsey posted Sat, 25 July 2015 at 4:56 AM
My DAZ purchase history shows Dress Shop 2.0 Upgrade was free on 7/14/2014, but you had to own Dress Shop 1.0 for the upgrade to work.