hopeandlove opened this issue on Aug 20, 2015 · 77 posts
hopeandlove posted Thu, 20 August 2015 at 11:50 AM
Hi everyone--
Thanks again for all your feedback. We have been listening and are working on the kinks and issues regarding the new site.
In order to better assist you, we're creating a tutorial on how to navigate through the new site. This tutorial should be posted within a day or so. We know this is a HUGE change, so we're going to show you how to get around our new site more efficiently!
Thank you.
Hope Kumor
Editor-in-chief of Renderosity Magazine
Khai-J-Bach posted Thu, 20 August 2015 at 11:55 AM
a tutorial.
for navigating the site.
have you lost your mind? do you need a tutorial for Amazon? Daz? Runtime DNA?
oh my god you really have lost the plot...
ghostman posted Thu, 20 August 2015 at 11:56 AM
LMAO! Ok this was fun indeed. Gotta be a first for everything I guess.
"Dream like you'll live forever. Live like you'll die tomorrow."
LaurieA posted Thu, 20 August 2015 at 11:56 AM
OMG...really? You're telling us to RTFM??? For a website???!!!
Urgh.
Laurie
structure posted Thu, 20 August 2015 at 11:57 AM Forum Coordinator
If we have reached the point where a tutorial is needed for navigation, you would think the "powers that be" would see that there is something SERIOUSLY wrong with the design in the first place.
Locked Out
Khai-J-Bach posted Thu, 20 August 2015 at 11:59 AM
don't worry. we'll need a tutorial on how to find the tutorial.
creativeguy59 posted Thu, 20 August 2015 at 12:00 PM
Well, thanks for the attempt, but I think a tutorial doesn't actually solve the problem here of the site being a really bad design. :) You shouldn't really need a tutorial to navigate a store site.... it would be like getting a road map for a Target, Wallmart, insert brick and mortar business name here...
If your site is that complicated you need to do a tutorial then you already have underscored a very very bad site design.
Amethyst_Heart posted Thu, 20 August 2015 at 12:00 PM
DO you ALSO plan to do a tutorial on how to enter the site where it doesn't leave you with Mal De Mer, With migraines and with streaming eyes.
I'm in the process of BACKING UP my purchases AND thinking about removing my store as I can't be on a vendor on a site that makes me ill. NOWHERE have I seen anything happen to help people with visual distress, etc.
But here's another thought A MANUAL FOR DYSLEXICS ??????? hrm sounds a bit silly at this moment.
Look at the bigger picture here, there is NO WAY I CAN LOVE A SITE THAT I CAN'T USE!!!!!!!!!!!!!!!!!! the site is A MESS!!!!!!!!!!!!!!!!!!
Piper
structure posted Thu, 20 August 2015 at 12:01 PM Forum Coordinator
there's nothing like being told that you're too stupid to use the site, thanks RO.
Locked Out
Lenord posted Thu, 20 August 2015 at 12:05 PM
No kidding, what the hell.........were computer literate know how to use one and can Navigate any thing we ever come up on, it may take a minute or two but it's no big deal. A tut showing how to Navigate the Site may be helpful to some but is not what's needed the most, responding to the membership about their concerns fixing the most Important things like Upload Restrictions, being able to upload any thing period, I can't even update my Avatar( and I use the Chrome Framework Opera Browser basically Google Chrome without the Malware) so don't ask me what Browser I'm using.
Remember...No matter where you go there you are
LaurieA posted Thu, 20 August 2015 at 12:08 PM
You can't be taught to navigate something that's BRO-KEN!!
Laurie
Lenord posted Thu, 20 August 2015 at 12:14 PM
Damn, wish I'd said that
Remember...No matter where you go there you are
goldie posted Thu, 20 August 2015 at 12:15 PM
LMAO. Needed a good laugh. Thanks. I think the only ones who need a manual are those who created this train wreck.
Instead of wasting time writing an unnecessary manual, why not put that time into fixing the site?
Wolfenshire posted Thu, 20 August 2015 at 12:35 PM Site Admin
ROFL... seriously? You've ticked off the current customers, get a clue... nobody likes this mess. And nobody is going to read a tutorial... let alone new customers. There are too many alternative choices. You know DAZ and Runtime are laughing their butts off, they like the new customers you're sending them.
Wolfenshire, Moderator/Community Leader
FlagonsWorkshop posted Thu, 20 August 2015 at 2:00 PM
You are here X
auntietk posted Thu, 20 August 2015 at 4:10 PM
Yeah, sorry, Hope. I can't disagree with what has been said already. Tell the people working on the tutorial they can stop now, because they are wasting their time. If the website is so complicated we need a tutorial to navigate it, it needs to be made more usable, not more thoroughly explained. Don't give me a tutorial on how to work around poor programming, just fix the programming. I'm retired, which means I no longer have to put up with poorly designed and cumbersome processes. I don't get paid for that now, and won't do it for free. What we have here is a sow's ear, with no silk purse in sight.
Tell the PTB, "thanks for the thought," but no thanks.
Tara
"If your pictures aren't good enough, you're not close enough." ... Robert Capa
bmac62 posted Thu, 20 August 2015 at 4:30 PM
Have read all the comments in the forum about the new site. Have uploaded a new photo in Photography. Have commented on several postings from other photographers. The site IS NOT INTUITIVE. The previous site needed no tutorial. Most of us are here to enjoy ourselves. Please fix the items listed by auntietk, anahata.c and others. A tut for newbies maybe but not me (here since Aug 11, 2008). Thanks.
"Beware of all
enterprises that require new
clothes."
iborg64 posted Thu, 20 August 2015 at 4:43 PM
Never seen a site that needed a tutorial before thats a first
jpiat posted Thu, 20 August 2015 at 5:55 PM
The unwavering good mood of our community manager is the funniest thing that I have ever seen or read. After all, why to take in the tragic the disappearance of renderosity? The sellers will sell on others stores, we shall post our renders on others sites. Who cares ?
Revolution is a perfect name choice for the new design. A revolution need to break the old world, get out the old users : Tutorial or not, we are too old for the change.
There is only a minor problem, Renderosity sell content for poser, an expensive software. I have the stange feeling that we are "old" here. We can buy poser, content.... and now we must leave.
fabiana posted Thu, 20 August 2015 at 6:15 PM
Hope, please, no...
Fabi @FKDesign
One in some place under Southern Stars...
Don't tell me that I am wrong if I say I saw pointed ears this
morning, in my mirror... they are there.
Belladzines posted Thu, 20 August 2015 at 6:24 PM
Honestly why was the site upgraded? (or sidegraded or downgraded) - its a huge mess, my store is a mess, everything is out of alignment and not to mention the ads that pop up that just dont belong here ....
SpookieLilOne posted Thu, 20 August 2015 at 6:46 PM
A tutorial is not what is needed, what is needed is a web designer who can look at the design (or lack there of) and see it is clearly a train wreck.
Revert back to the old design before, customers and vendors jump ship for 3D content stores that are not so overly complicated and haphazardly put together that they need an instruction manual. The previous design was clean and easy on the eyes. Why fix (or in this case destroy) something that was not broken in the first place?
*~*Jamie*~*
"Life is just a dream on the way to death." ~The Crow: City of Angels
Faerydae posted Thu, 20 August 2015 at 7:09 PM
I'm sorry, but if you need a tutorial just to navigate a site there's obviously a huge problem with the site. I won't read a tutorial just to navigate. If I can't find anything I just won't visit, and of course not spend any money. This revolution is one huge ugly migraine inducing mess. The fixed header is horrible, the ads are horrible, my gallery looks horrible because of how badly the thumbnails are stretched....it's all just absolutely horrible! Please someone change it back!
PandyGirl posted Thu, 20 August 2015 at 7:15 PM
I am sorry, I might not be on here much at all anymore.. but if a site needs a tutorial.. which we will probably need a tutorial to find in the first place.. You might need to rethink the site and revert it back to the previous version.. This is the first time in 11 yrs, that I couldn't even find "My account" to check for an update on something I bought..
And the fact trying to find anything is just BAD..
Instead of creating a tutorial.. which is ridiculous in the first place.. just give us back the previous version.. there was nothing wrong with it.
3DSublimeProtege posted Thu, 20 August 2015 at 7:23 PM Forum Moderator
Why not put that time into acting on the concerns and complaints of the customers, vendors, and artist that frequent this site. You all have asked. You keep getting almost the same answers from everyone across all of the forums, instead of spending time making a "how to use video" why not respond to some of the changes that we have asked for. I've tried to remain patient but COME ON! This is our business and our income that we are dealing with here dang!
3DSublimeProductions (Tima) - Admin, Vendor, Marketplace Tester, & Vendor Education
Zev0 posted Thu, 20 August 2015 at 8:15 PM
Design & navigation isn't the issue here. It's functionality. Mainly the state of the forums.
Giana posted Thu, 20 August 2015 at 9:04 PM
it's not just the forums, trust me. the mess has bled everywhere and into the cracks even.
the idea of creating a tutorial, well, i'll point above. at the same time, if you're writing a tutorial, it makes it sound as if things will be staying the way they are, but hopefully with a few tweaks as a few massive overhauls.
i'm just going to put this out there, and i really don't care what anyone thinks about it:
the programmers have essentially damaged my HOME!! they came, swung a big ol' wreaking ball into one of the walls. they stripped away my personal belongings in the sense that there is now so little customisation available. and they have bolted down my furniture where THEY think it should go.
i used to be able to favourite an image and say WHY i did so. that really was never done to communicate anything to the image's creator, but so if someone came by and took a peek at my favourites, they could not only be introduced to p'raps something new to them, but they could also learn a little about me, what speaks to me and why. that started off several good conversations with folks i might've never bumped into otherwise. the same is true for favouriting artists.
my 'friends' and my 'favourite artists' were combined into one list. when was i consulted about whether or not my perspective on the two groups is the same?
i can no longer post an image to my 'bio' page temporarily if i didn't want to put something into the galleries directly.
i no longer have the option to turn off any commenting on my images - i liked having that option at times for various reasons.
i can no longer readily find things in the MP, which is a shame, as i'm a huge impulse shopper whenst i can easily browse at my leisure.
i can no longer find other people's wishlisted items.
today, in going to the galleries, all i seem to get a that big useless spinning icon that never seems to remedy itself so i can view anything.
coming to the site itself, i can easily wait a full minute before anything loads as i'm oft stuck waiting on some google ad click thingy to load first prior to any page loading.
things are just so disorganised in general...
community means having the ability to COMMUNICATE, and that should be a full-bodied experience: communication in ALL facets of the galleries, communication in the forums that don't take forever to load, communication via the chatroom...
i left a list in a thread here about bugs i found, questions & concerns i had, and provided sceenshots [for the most part] whenst asked to do so for clarification. i really did not do any of those things just to bitch. i did them because i am in want of not feeling so bloody displaced from my 'home', and i want that to matter to someone here at Rendo that can actually help me, help everyone else, to not feel so awful. i said i'd prolly not come back until a week or two had passed, but yet, here i am, still fighting to get right with all of this ---
THIS SITE MATTERS TO ME
t'would be nice to feel that we as users actually matter in return...
and no tutorial can truly provide that...
IceEmpress posted Thu, 20 August 2015 at 10:35 PM
If we have reached the point where a tutorial is needed for navigation, you would think the "powers that be" would see that there is something SERIOUSLY wrong with the design in the first place.
Not necessarily. We should have had a tutorial for the last update-- once I got the hang of the new layout, I realized that the people that still had trouble using the site were simply having trouble getting used to/figuring out the changes. Though in this case, I'm sure the problem is indeed what you are saying.
A tutorial is what is needed so we can get the hang of the changes-- WHEN THEY'RE FIXED. Not very useful when the site is broken.
Instead of creating a tutorial.. which is ridiculous in the first place.. just give us back the previous version.. there was nothing wrong with it.
They can't. As Kristi stated in another thread, the entire purpose of the redesign is because Google is being an [censored] and requiring that all websites be 100% mobile-compliant in order to show up on their search engine. (that said, currently Rendo is not anything-compliant) And on the web, one of the biggest things that affect sales are how far down on Google's search results you show up on. Also Bing to a far lesser extent.
Pandy, if you pull your products, is there any chance that you'll move them to another site?
t's not just the forums, trust me. the mess has bled everywhere and into the cracks even
It's not in the wishlist page for the most part. Well, there's a tiny skidmark (huge price size), but that's about it.
LaurieA posted Thu, 20 August 2015 at 11:25 PM
LaurieA posted Thu, 20 August 2015 at 11:27 PM
3Dpixi posted Fri, 21 August 2015 at 1:31 AM
Putting up a tutorial how to use the site will make it only worse and ADMITS the site is NOT user friendly AT ALL.
I would even suggest you would delete this whole thread .. but who am I ..
Browsing on Renderosity has to be a run around filled with joy and Oh''s and Ah's for the art and products .. Not study time.
And for once please don't focus on the forums .. focus on the prio's in the right order .. It's easy as ABC
A - MarketPlace = The main and most important cause it's the income of Rendo
B - Galleries = Artists unite there sharing their pride and joy creations and are most important potential customers
C - Forums = The general in between
Renderosity doesn't need a tutorial .. It needs a webdesigner who will design a steady equal lay-out to make it userfriendly again
NOTE : Userfriendly btw has nothing to do with bugs and issues .. Userfriendly means a great lay-out where visitors navigate with a blink
And with a more decent and professional clean look-and-feel and userfriendly navigation a few bugs wouldn't even be that big an issue
Renderosity was and is a home for many .. It's crumbling down and looks like a scrambled egg with way to much ingredients
JVRenderer posted Fri, 21 August 2015 at 1:52 AM
This is good read. The bible for every web designer.
Software: Daz Studio 4.15, Photoshop CC, Zbrush 2022, Blender 3.3, Silo 2.3, Filter Forge 4. Marvelous Designer 7
Hardware: self built Intel Core i7 8086K, 64GB RAM, RTX 3090 .
"If you spend too much time arguing about software, you're spending too little time creating art!" ~ SomeSmartAss
"A critic is a legless man who teaches running." ~ Channing Pollock
Agent0013 posted Fri, 21 August 2015 at 4:42 AM
Ouch! A lot of people here with heavy complaints! Ouch! The site managers are mysteriously not responding! Ouch! As much as I don't wish to say this, the people complaining are right! Ouch! It seems the Site Managers think a site navigating tutorial is a good fix for the problem! Ouch! I can't get my head wrapped around these strange changes!
So who is responsible for this giant mess of a new design, that is alienating most users, both Vendor and Customer?
Need to go lie down now!
creativeguy59 posted Fri, 21 August 2015 at 6:58 AM
Actually very well said :) They need to fess up that they need to put it back under evaluation. Return to the old stuff so they can fix the new stuff based on what they have heard. Do some proper research on site design and still fulfill the needs of mobile support they think they say they need. You messed up a recipe you need to go and try it again not try to fix what is just inedible. Right now it is more like the admin staff acting like Don Quixote fighting windmills that they think are dragons... then telling the user's that they really just don't understand the site and it's greatness... tis called delusional. I ain't delusional I got years of experience as a user, developer, and tester of web sites. :) Anyways thanks for your well worded response :)
creativeguy59 posted Fri, 21 August 2015 at 6:58 AM
iborg64 posted Fri, 21 August 2015 at 8:04 AM
The site dosnt work on a phone now anyway for example ive just looked through the forums on my phone and any with more than 1 page will simple not load any of the other pages .The old site work perfectly well on my phone before when i was away from home i could keep up with things check on comments and uploads .was maybe the making sites 100% compatable with phones and tablets mistakenly interpreted as equally broke for all platforms ?
AliceFromLake posted Fri, 21 August 2015 at 8:31 AM
Rendo destroyed this site. That's really bad. I can not format the text describing the pictures I posted like in the version before. I can't find the page with the items I bought so far. The pictures are smaller than before. Why? People are asking for bigger pictures and you make it smaller? What the (censored)... Why is there not the list with genres to chose like before? Why this big page? It's cumbersome. I don't understand why all is made worse.
fabiana posted Fri, 21 August 2015 at 8:44 AM
@4222072
Laurie I am almost in tears. Unfortunately I have been before in situations like this. Would pay whatever for the option to erase from my mind these memories.
I am too old for this.
Will find a solution for me. Life goes on.
Fabi @FKDesign
One in some place under Southern Stars...
Don't tell me that I am wrong if I say I saw pointed ears this
morning, in my mirror... they are there.
fabiana posted Fri, 21 August 2015 at 8:44 AM
Fabi @FKDesign
One in some place under Southern Stars...
Don't tell me that I am wrong if I say I saw pointed ears this
morning, in my mirror... they are there.
creativeguy59 posted Fri, 21 August 2015 at 9:07 AM
You don't know me but here is a big hug ... I love your products, you do quality stuff. No matter the mess here going on things will get better somehow, if not here, somewhere as you do good stuff. I am sorry that your caught in the middle of all this fun... but I wanted to know I at least appreciate you.
creativeguy59 posted Fri, 21 August 2015 at 9:07 AM
RodS posted Fri, 21 August 2015 at 9:24 AM Online Now!
Fabiana - I LOVE your products. I really feel bad for you and all the great vendors here. Renderosity has done all of you (and all of us) a HUGE injustice here, and they don't seem to give a damn. Blaming this fiasco on Google is a cop-out and a load of BS. Every thread iv's seen in the Community forum is full of frustrated and angry users - both buyers and sellers. But it's difficult for Rendo's PTB to see anything with their heads buried in the sand (or up their arses more accurately). The very idea of creating a tutorial on how to navigate this abomination just confirms what a massive mess this is. I had hoped that after a few days, they would come to their senses and just say "Opps, our bad. We're reinstating the old layout. We want our community to enjoy being here." No such luck. They would rather say "Our community is so stupid they need instructions on how to use the site, so we'll put up a tutorial..."
Yeah. THAT should fix everything.
"I reject your reality and substitute my own" - Adam Savage
fabiana posted Fri, 21 August 2015 at 9:37 AM
Dear people... warms my spirit to read this... creativeguy59 and RodS I recognize your names... I have big memory for names and I know you are customers :)
Makes me happy to know your appreciation, believe me, every single gesture is important for us the vendors that make a living from this activity. I personally read every single ebot about sales, love to see returning customers and their names... I am saddened today, but I truly hope we can see some light during today.
I will keep my flags up, waiting for some answers.
Thank you again!
Fabi @FKDesign
One in some place under Southern Stars...
Don't tell me that I am wrong if I say I saw pointed ears this
morning, in my mirror... they are there.
EwokZombie posted Fri, 21 August 2015 at 11:06 AM
Rule of thumb:
If it is not broke, do not fix it.
If you decide we need a tutorial to navigate this site, then maybe you should not have fixed something that did not need fixing.
3dstories posted Fri, 21 August 2015 at 11:07 AM
Fabiana (and other vendors) - I'm with the other 3Ders. Love your products! This is temporary. May walk away for a bit, but not planning to abandon the site.
I figure either sales will drop off for a short period, then pick up as existing people get used to things and new people are attracted. Or they will really tank with no pick-up and Renderosity folks will have to act. If that is the case, this is where all our comments will be helpful. All these people writing obviously care - the worst case would be nobody writing! And I expect there may be adjustments (I'm thinking in PRIME, mostly) as Rendo and vendors together feel out what will attract buyers and keep artists. I don't think what's there is going to work as it currently exists post change, but I think it can and will be salvaged.
Meanwhile, this thread was a good one to start reading... I thought it was really funny (sorry moderator)...LMAO-2! the thought of needing a tutorial to navigate a website that is selling things! ( :-D) Except for the timing of the announcement among the bigger issue of really bad visuals, it's actually not a bad idea sometimes to have explanations about the nuances and where to find things, especially through custom search engines.
Hallowed_Sylph posted Fri, 21 August 2015 at 12:22 PM
A tutorial wasn't and isn't needed. The site is not user friendly , it is a MESS. Vendors who are amazing for this community like Fabi and many others are having their incomes messed with. Yes people their livelihood. This is a job as much as it is a passion. You built a community and now your taking the wrecking ball to it. I don't google Renderosity by the way , never do and no I don't want it on my phone or my flippin Roku. I want the site I had grown to love and respect back instead of the debacle that it has become.
LaurieA posted Fri, 21 August 2015 at 12:23 PM
Fabi, no matter what happens, you can go anywhere in this business and be top of the top ;). You're just that talented. Don't ya worry. People will keep buying your awesome stuff, even if they have to do it privately. And I for one will follow ya no matter where ya are. Keep ur chin up :). All you vendors keep your chin up. I know it must be tough.
On topic: no tutorial. I won't look at it. I'll simply just not come here. There's nothing to keep me coming here anymore with all these "wonderful" changes that I'm just gonna "love" if I "give em a chance". Not happenin.
Laurie
Agent0013 posted Fri, 21 August 2015 at 12:46 PM
I'm one that does not like having to learn a new way to do something that worked well for me the old way. I have a lot going on in my life, and taking the time to learn a new way to navigate a site I have visited daily for years is just digging into my time for other pursuits!
This problem is not just being talked about here at Renderosity. I've seen comment containing complaints at many sites we artists visit. This cat is already out of the bag, figuratively speaking, and on the internet there is no way to put it back in!
To the Administrators and/or Managers of Renderosity: If you care as much as you say you do about your vendors and your customers, you will listen to what we are saying about the current state of this site, and you will fix it in a manner that is acceptable to the majority. To do any less is to lose business, and I'm sure you do not want to do that!
bmac62 posted Fri, 21 August 2015 at 1:10 PM
JVRenderer, Great book (Don't Make Me Think)! Read the book sample on Amazon. The author speaks of web site "usability". That's what we are missing here. Please Rendo, get a copy of this book and pass it around the office. This is what we all want. It is advanced common sense.
"Beware of all
enterprises that require new
clothes."
3Dpixi posted Fri, 21 August 2015 at 3:11 PM
@4222242 .. I feel you to well Fabi dear .. It hurts and saddens BIG time.
It's out of our hands which is the hardest part of all ..
The only thing we can do is watch and hope it all will turn out ok at the end.
Hugs
3Dpixi posted Fri, 21 August 2015 at 3:11 PM
RodS posted Fri, 21 August 2015 at 5:10 PM Online Now!
What Agent0013 said..... This site is the laughing stock of the entire internet Art Community. Yes, it's being talked about and in a big way. Nice work, Rendo Staff!
Fabi and P3D - your stuff is good enough that I for one will follow you anywhere should you bail from this sinking ship.
"I reject your reality and substitute my own" - Adam Savage
KristiS posted Fri, 21 August 2015 at 6:36 PM
The tutorial was to help, not to insult anyone and we are sorry if that is how it was taken.
We know this was a big change and things are placed differently and it was to help let you all know where to find things now so time was not spent trying to guess where something is now.
Again, we do apologize as it was to help...not hurt.
Warmest Regards,
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
JeniferC posted Fri, 21 August 2015 at 7:13 PM
@AliceFromLake, we are working to fix the text description for the Gallery images. And, Sections and Genres are still there like before. By the way, I LOVE your gallery and I'm one of your followers.
https://www.renderosity.com/mod/gallery/?genres
https://www.renderosity.com/mod/gallery/?sections
Just an update on where we are today: The site security notices from your browsers may happen on a few pages outside of the Marketplace, but the security is really only important in the Marketplace and we are working to fix those notices on the community pages. It's a bit of work since we converted the entire site to https, but some images or ads were uploaded as http on our old site and it can take some time to correct those as we come across them. The artist homepage links now go to the proper place. FreeStuff button/links works. White pages/upload issues should all be resolved now. And, the premium tutorials/videos are all working. Profile Avatars and the date picker in the profile are working and ebots should all be sending again.
The gallery image size allowance will be updated soon to allow 4000x4000 full size images (like the old site). But please remember that those large images will still be re-sized for the gallery page layout and members will have to click on them to see the full size (and likely have to do a bit of scrolling). We are also going to bring back the ability to auto-create a thumbnail for you. That may be several business days before we can get that working well. Many of the auto-create thumbnails from the old site are some of the fuzzy thumbs that members have been complaining about, and members are encouraged to update those.
We didn't remove gallery images, but it took a while a move them all over and some may still not be displaying properly if the original full size was over the 1200x1500. We are working on that and hope to have those properly displaying the larger image sizes soon. And, the writer’s gallery has been updated to allow 25,000 characters.
Chat will be back (probably next week) but it was not technically compatible with our new back-end servers/software and is getting worked on. There are a lot of little things being worked on and several that were already resolved.
Please continue to send us links and screenshots of any weirdness you encounter, and we will be glad to look into it and fix bugs. We greatly appreciate your patience and understanding while get the kinks worked out.
@Fabi, you know I love you and I hope you know we are working hard to behind the scenes to get the issues resolved. (I haven't gotten your email that you were sending me).
RodS posted Fri, 21 August 2015 at 7:16 PM Online Now!
What would "help" would be to LISTEN to your community, and undo this unbelievable mess. What "hurts" is the fact that the powers-that-be at Rendo have - and continue to - completely disregard our concerns - both as artists and vendors. There have been literally hundreds of comments regarding things like the minuscule restrictions on gallery images (which is a BIG concern in case you hadn't noticed), and the multiplicity of issues that have been mentioned numerous times. It's like we're all shouting into a vacuum.
We don't need a tutorial, no matter how well intended. What we need is someone (Rendo's staff) to LISTEN TO US, and act like they care about this community even a little. We are reaching for reasons to stay, and we are coming up empty-handed. People here are angry and frustrated that our concerns are falling on deaf ears - or that Rendo's attitude is simply " like it or leave." Is that what you want? For us to leave?
"I reject your reality and substitute my own" - Adam Savage
RodS posted Fri, 21 August 2015 at 7:23 PM Online Now!
@ JeniferC
Apparently you posted this while I was typing....
THANK YOU!!! Thank you for the update, and THANK YOU for reinstating the 4000X4000 image size! I will look forward to seeing this implemented as will many others.
I know it will take some time to work out all the bugs. I was on the verge of leaving, but I'll hang loose for a couple weeks and see how this all works out.
Again, THANK YOU for listening to your community.
"I reject your reality and substitute my own" - Adam Savage
JeniferC posted Fri, 21 August 2015 at 7:30 PM
You are very welcome. The 4000x4000 size is live in the gallery now......so RodS, maybe you could update your 1200x1500 gallery image (if you're not leaving...yet)? I love your work and would hate to see you leave
Regardless of what some people may think, we are listening and we are working to help resolve as many issues as we can as quickly as possible.
RodS posted Fri, 21 August 2015 at 9:01 PM Online Now!
LOL - OK, I'll update the rant associated with it :-D And the other one as well. I'll be sticking around, and will resume posting my art and photos - and of course the TNA story.
Thanks again, and I'm glad you like my work! :-D
"I reject your reality and substitute my own" - Adam Savage
fabiana posted Fri, 21 August 2015 at 9:44 PM
Laurie, I would kiss you right now with a BIG and loud latine kiss on your cheek...
Same for Mr. RODs, my Peggy and all these people that shown support.
We want to be in this ship, I DO LOVE this place and hurt my heart to see people mocking and bad mouthing.
We put blood here. We don't leave. We want the things fine for everyone.
I am patient. I can understand things happen. Sure I do. So is GOOD to read Jenifer, is like fresh water now.
You know how my feelings are, Jenifer, you more than anyone knows it...
Btw, I did sent the email... and to Jenn and Tommy too... even sent one to Hope regarding this thread. No one was answered so far and I don't find the READED mark on these anywhere, at least the ones sent via sitemail. Maybe a thing to check also???? Dang!!!!
Let's have some rest and the flags up as we say here.
I will try to stay positive as much as my blood pressure allows me :D
See you around.
Fabi @FKDesign
One in some place under Southern Stars...
Don't tell me that I am wrong if I say I saw pointed ears this
morning, in my mirror... they are there.
sloan posted Fri, 21 August 2015 at 9:52 PM
No one was answered so far and I don't find the READED mark on these anywhere, at least the ones sent via sitemail. Maybe a thing to check also???? Dang!!!!
This was asked about before, but the answer given was incorrect. Still needs to be fixed.
fabiana posted Fri, 21 August 2015 at 10:16 PM
Thank you 3dstories and Oona!!!!!!!
Fabi @FKDesign
One in some place under Southern Stars...
Don't tell me that I am wrong if I say I saw pointed ears this
morning, in my mirror... they are there.
RodS posted Fri, 21 August 2015 at 10:53 PM Online Now!
@ JeniferC
I was noticing on some of the existing images in my gallery will display properly if the vertical dimension is greater than 1500, but the ones that are over 1200 wide do not. I tried a test upload of a photo (panorama) that is around 3950 pixels wide. It uploads fine, but would only display @ 1200 px.
I see in your message above that this is being worked on, so hopefully that will be corrected soon.
The image you referred to has been updated! LOL Thanks again for keeping us updated.
"I reject your reality and substitute my own" - Adam Savage
RodS posted Fri, 21 August 2015 at 10:54 PM Online Now!
Thanks for the cyber kiss, Fabi! I'm blushing, now! LOL
"I reject your reality and substitute my own" - Adam Savage
hopeandlove posted Fri, 21 August 2015 at 11:32 PM
Hi folks-
Honestly, I just wanted to help you out by creating a tutorial that helps you better navigate our new website. I know it can be confusing versus our old website and things have changed dramatically. I completely understand that, so as the community manager, a tutorial needed to be made.
Thank you!
Hope Kumor
Editor-in-chief of Renderosity Magazine
DreaminGirl posted Fri, 21 August 2015 at 11:51 PM
@hopeandlove
Sorry, but I think your main problem is that you don't actually understand what people want. People want things to be fixed, and so they would prefer you spend your time on fixing things instead of making a tutorial that nobody wants! THAT is what made people so angry!
Groade posted Sat, 22 August 2015 at 12:34 AM
A tutorial. I am utterly flabbergasted just like everyone else.
I've seen terrible web designs, let's face it we all have, but this has to be a first. A website so non-intuitive and confusing that the designers are making a tutorial to navigate it??
Okay, so Renderosity needs to redesign the website so it is mobile compliant to make Google happy, okay fine. I still do not ever recall seeing other websites re-design themselves in ways that a tutorial was required.
Since Google is evidently the source of this change, why not follow their lead? A minimalist approach that emphasizes functionality rather than jamming everything together like Tumblr just vomited everywhere.
Kalypso posted Sat, 22 August 2015 at 3:50 AM Site Admin
The problem is not that we can't find our way around and need a tutorial to do this. The problem is we don't like what you've done with the site - The HUGE adverts especially in the marketplace and galleries are so distracting that no one can focus on the product or artwork. Have you never seen an online gallery before???? Sure, there may be recommended images/products but they are much smaller and unobtrusive. How many times do people have to tell you that they don't like the Markdown coding for the forum? And yet you insist on implementing something that most people need to look up in order to use instead of something more intuitive like we had before - that's progress and improvement? Personally I can't be bothered to click on the new quoting reference now because it takes me to another post and then I have to scroll to find the post I was reading and it's a total waste of time. If it's not placed legibly in front of me I won't bother reading it. I can't be bothered to learn Markdown so I won't format my text and probably make it difficult for others to read but I come here when I have free time and not to work at reading and using the forums. If I have to put in so much time and effort to contribute to the forums, gallery and freestuff of this site then I'd be better off charging for it.
3Dpixi posted Sun, 23 August 2015 at 6:01 AM
@4222549 .. I know sweet Kristi .. I have never doubted the best intentions and hard work of the staff and never will Hugs
3Dpixi posted Sun, 23 August 2015 at 6:02 AM
3Dpixi posted Sun, 23 August 2015 at 6:27 AM
@4222703 .. Understanding your good will Hope
All new re-designed sites take time to get used to navigate .. without any tutorial needed. .. The little pop-ups are great already :)
Most members are around for years .. and yeah it will need time to get used to the new navigation and such .. But with some patience we all get there :)
3Dpixi posted Sun, 23 August 2015 at 6:27 AM
3Dpixi posted Sun, 23 August 2015 at 6:30 AM
@4222518 Thank you for the smile BIG bunch Rod .. :)
3Dpixi posted Sun, 23 August 2015 at 6:30 AM
modus0 posted Sun, 23 August 2015 at 4:55 PM
I've been around long enough to see both DAZ3D and RuntimeDNA change their site's multiple times, never needed a tutorial to figure out those new layouts. Hell, I've never needed a tutorial to figure out how to navigate a website I've never used before either.
If Renderosity really needs one, then maybe Renderosity needs another site "upgrade" (you can call it an upgrade, I'll call it a downgraded mess), focused on USABILITY and EASE OF NAVIGATION.
The sentiment of trying to help is appreciated, but it's something that should NEVER have needed to be considered.
Sadly, TPTB at Renderosity have a history (I'd show at least one example, but I can't seem to find any of my posts prior to this site "upgrade" under my Forum Stats) of giving us patronizing "Try it, we know you'll love it once you get used to it" responses (every unwelcome update, always the same response; it's like a broken record), and a few major issues get addressed, but precious little else, and we're just expected to shut up and "enjoy" ourselves.
Though I must congratulate Renderosity on one thing: I've been posting again after having stopped when the last Forum borkening made me decide to minimize my time here. It won't last though, if the site continues on as it is, I won't be posting again. And once I've cleared out my wishlist, either through purchasing or deciding I don't need something, I'll drop this site like a rancid corpse.
________________________________________________________________
If you're joking that's just cruel, but if you're being sarcastic, that's even worse.
modus0 posted Sun, 23 August 2015 at 4:55 PM
________________________________________________________________
If you're joking that's just cruel, but if you're being sarcastic, that's even worse.
KristiS posted Mon, 24 August 2015 at 10:05 AM
Thank you my dear
HUGS right back at you
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
hopeandlove posted Mon, 24 August 2015 at 2:25 PM
Hey everyone-- Members have been requested we create a tutorial since before this new site. It's mostly for the newbies who do not know how to navigate through our new site. They feel lost because they've never been, so in order to avoid confusion-- along with the members request-- we made this tutorial.
Thanks!
Hope Kumor
Editor-in-chief of Renderosity Magazine