Spit opened this issue on Oct 15, 2015 ยท 9 posts
Spit posted Thu, 15 October 2015 at 5:26 AM
I found a product in Prime Flash (from daily page link) that I own but it isn't flagged as purchased. And when I clicked on the required product, which I also own, that wasn't flagged either. Yes, I'm logged in.
Spit posted Thu, 15 October 2015 at 5:30 AM
Sorry--the link was from the 'prime group' sale but went directly to the product: Trelloris for Elven Hero G2M 3D Figure Essentials 3DSublimeProductions Prime Flash Item
Other items from that vendor in the 'prime group' sale that I own ARE marked.
KristiS posted Thu, 15 October 2015 at 4:59 PM
Can you please provide me with the orders and items you have that the system should not be letting you purchase?
Please site mail me or send me an email - kristis@renderosity.com
Thank you,
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
Spit posted Fri, 16 October 2015 at 5:23 PM
Thanks....I'll get on it....will probably be tomorrow.
Spit posted Fri, 16 October 2015 at 5:51 PM
Ho boy. The two I noticed are in a bundle (Order # 112721832 ). I rarely get bundles and the last time I did I remember thinking I don't get bundles for a reason but couldn't remember what it was. I guess this is it?
I haven't checked all the files yet in the bundle or in the order (it was a big day that day it seems). Have to get some sleep.
Spit posted Sat, 17 October 2015 at 6:16 AM
email sent, thank you.
KristiS posted Sat, 17 October 2015 at 3:17 PM
Yes, the system does not flag bundled items because if it did, you and others would not be able to purchase a bundle if you already have one or two items that are in it. Members still wanted to be able to purchase the bundles since it is a better deal so we had to disable this feature on bundles.
I will keep an eye out for it, thank you 
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
Spit posted Sat, 17 October 2015 at 7:07 PM
Okay, thanks Kristi
KristiS posted Mon, 19 October 2015 at 12:26 PM
You're welcome 
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story