Forum: MarketPlace Customers


Subject: There was a problem processing your card. Exception Caught: '1000'

jww1960 opened this issue on Oct 29, 2015 ยท 9 posts


jww1960 posted Thu, 29 October 2015 at 10:30 PM

getting the following error when trying to check out:

"There was a problem processing your card. Exception Caught: '1000', which means: 'Generic processor error: 10001-Internal Error'. Please check your credit card information and try again. "

I have tried three times. my card info is correct.

this is not the first time i have been unable to take advantage of a sale because the payment system is not working, it is very frustrating and appears to another example of the last set "improvements" made to the web site.

Jeff