Greetings,

I sent site mail to the "Store Staff" but maybe they don't work weekends.

Yesterday (Friday, 30th), I placed three orders which included the Grab Bag BOGO item in each. The first two went through fine. The third order (#112786195) seems to have hit a hickup. The "Order Summary" doesn't list any items and the "Purchases" page in "My Account" only shows order 112786195 on the first page (1-25 of 120) but won't show any items for it.

I was able to download the non-BOGO item by going to my "Item List" page and sorting by Newest to Oldest. But it doesn't show a BOGO for that last PO (just the store BOGO item not the actual assigned FREE item).

I'm kinda hoping this can be fixed soon so I can but more stuff (and pick up more BOGO's :-) )

And Thank You to all the vendors who support the BOGO Sales!

• Eric

Hello Eric,

I apologize for the delay. I have got your account history displaying properly again. However, you might have a couple confusing ebots because I had to delete the original orders (looks like there were two that had a hickup), and then replace the orders for you. This fixed your account history and gifted you the Free with purchase Grab Bag items. Please let us know if we can be of further assistance.

Best Regards.

 

Thanks JeniferC ! Both orders are working fine for me, too, now. I've been able to download the items and the FREE BOGO items. I appreciate the help and the Sales!

• Eric