airolo opened this issue on Nov 02, 2015 ยท 4 posts
airolo posted Mon, 02 November 2015 at 10:47 AM
I searched today ancient purchases, and I felt a bit surprised to discover that I don't own anything bought before 2008. This is not at all that I remember.... Can you explain this ? Ancient purchases are they supposed to disappear after a while ? In other sites like DAZ, it is not the case at all.
KristiS posted Mon, 02 November 2015 at 12:48 PM
Hello,
I have logged in as you and see the rest of your purchases on page 2 in your account.
Please look again and click on the arrow to go to the next page as you should see the rest of your items then
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
airolo posted Tue, 03 November 2015 at 2:21 AM
Oups ! I feal a little silly... Thanks, Kristi !
KristiS posted Tue, 03 November 2015 at 3:14 PM
No problem at all airolo...I'm just glad I could help you out
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story