richard2015 opened this issue on Nov 18, 2015 ยท 6 posts
richard2015 posted Wed, 18 November 2015 at 8:53 AM
I upgraded to Poser 11 Pro this morning on my Win10 notebook and it is working fine but watch out, because the Smith Micro Download Manager did not install all the files for me. It installed the main app, Poser 11, but then did not recognize it as being installed so the other files were listed as "waiting" until Poser 11 was installed -- which it already was. I always put my Runtime on an external drive, so maybe this bug doesn't happen if you are accepting the default location for content files.
If this happens to you, just download all of the files through the Smith Micro Download Manager, then keep the Manager open -- don't close out of it -- and go to the downloads folder where those installers are now located: C:UsersyourusernameSmithMicroDLMDownloadsreleasePoser11contentwin. You will see the .exe files for each of the installers there.
Make sure that your Poser 11 software is actually working before you use the installers. You do this by starting it up and filling in the info required at the initial startup of the app... they will ask you for the Serial Number again. Once you see that the software is working, close it and concentrate on the installers.
Begin by double-clicking on the PoserSupport.exe file. This is always required before installing the rest of the content. You will go through the usual installation windows for a new app.
When it's installed, then double-click on each of the other .exe files in any order.
Happy Rendering!