Forum: MarketPlace Customers


Subject: Winter Savings Coupon

Briannah opened this issue on Jan 20, 2016 ยท 4 posts


Briannah posted Wed, 20 January 2016 at 5:10 PM

I am trying to use the Winter Savings coupon but it does not work. Nothing happens when I apply it. Any reason?


jennblake posted Wed, 20 January 2016 at 5:12 PM

This coupon does not apply to sale and or Prime items, and clearance. Also, you need to be sure that the products in your cart are eligible to have coupons applied to them from the vendor permission level. The product page will have the green coupon icon if that is applicable. 😄

If this does not apply to the items in your cart and you still have issues using that, please let us know so we can try to help you more.


Briannah posted Wed, 20 January 2016 at 5:35 PM

Ok, did not read the fine print.


Borgtrekker12 posted Thu, 21 January 2016 at 2:36 AM

jennblake posted at 12:28AM Thu, 21 January 2016 - #4250406

This coupon does not apply to sale and or Prime items, and clearance. Also, you need to be sure that the products in your cart are eligible to have coupons applied to them from the vendor permission level. The product page will have the green coupon icon if that is applicable. 😄

If this does not apply to the items in your cart and you still have issues using that, please let us know so we can try to help you more.

Coupon is not working and no error messages showing when I add the non-prime coupon code it just does not apply... Have attempted this on 2 different browsers with same results. All items I am purchasing totaling over $45.00 all have green coupon icons on their pages and since I am not Prime they all should accept the code. However code does not apply to any of them whether listed as Prime or not. Please look into this and respond with solution so I can make my purchase before sale ends on these items today the 21st.