Tipol opened this issue on Feb 04, 2016 ยท 11 posts
Tipol posted Thu, 04 February 2016 at 12:21 PM
Can you say to me why the coupon don't work ?! I try to applique it on my purchase, but it was not possible. Capture.JPG
KristiS posted Thu, 04 February 2016 at 12:48 PM
Hello,
Can you please tell me which coupon you were trying to use?
Thank you,
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
Tipol posted Thu, 04 February 2016 at 12:57 PM
the one on the screenshot I posted and who should function normally on the product whose image is on promo
jennblake posted Thu, 04 February 2016 at 1:59 PM
The coupons do not work on any Prime items.
Tipol posted Thu, 04 February 2016 at 2:20 PM
ok so
jennblake posted Thu, 04 February 2016 at 2:25 PM
The coupon for GrayCloudDesign was for Tuesday, February 2nd from 3pm - 6 pm only. Today we are featuring 4 new vendors. You can check here to see who is available today. HERE
Tipol posted Thu, 04 February 2016 at 2:43 PM
if you see the screen shot I try to use the coupon the 2 february and send this day a mail to the vendor for explications, but the vendor don't respond so I post on the forum.
KristiS posted Thu, 04 February 2016 at 4:21 PM
Because it didn't start until 3 in the afternoon and ran until 6 in the evening. You tried to use it at 3:08AM not 3:08 pm in which it would've worked.
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
Tipol posted Thu, 04 February 2016 at 4:32 PM
ah ok, but It's not just for us Europeans ! the hours are not the same ! for you now it's the end of the morning, for me it's the end of the evening and time to go to bed. Difficult tu using the hours coupons !
Tipol posted Thu, 04 February 2016 at 4:37 PM
But apart from the question of time, what I show on the screenshot is my shoping cart, I have not yet tried the coupon, but the two selected item say that coupons are not acceptable. For the second ok, it's a prim product, but for the other, why?
Tipol posted Thu, 04 February 2016 at 4:38 PM