Forum: MarketPlace Customers


Subject: Cancel Order

gypsyangel opened this issue on Feb 19, 2016 ยท 6 posts


gypsyangel posted Fri, 19 February 2016 at 11:00 AM

Hi I need to cancel Order - #112829716 And buy it again with a different payment method. Is there any way you can cancel it but put it back in my cart? :) This payment method is having problems, and I am too sick to deal with it today.

Thanks

Laura



KristiS posted Fri, 19 February 2016 at 12:04 PM

Hi Sweetheart,

I am so sorry you are not feeling well 😞

I have cancelled the order however it will not put the items back in your cart.

You will find the items below:

https://www.renderosity.com/mod/bcs/index.php?ViewProduct=110728

https://www.renderosity.com/mod/bcs/index.php?ViewProduct=112303

https://www.renderosity.com/mod/bcs/index.php?ViewProduct=112762

https://www.renderosity.com/mod/bcs/index.php?ViewProduct=113393

https://www.renderosity.com/mod/bcs/index.php?ViewProduct=113424

https://www.renderosity.com/mod/bcs/index.php?ViewProduct=113431

Please let me know if you need further assistance and I hope you feel better soon,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


gypsyangel posted Fri, 19 February 2016 at 12:36 PM

Well, I'm in the hospital, and they tend to make me cranky. :( Hopefully, they'll let me go home today. If not, I'm stuck here for the weekend. Ok, I'll go ahead and put these on my credit card. And thanks!

Laura



gypsyangel posted Fri, 19 February 2016 at 12:53 PM

ACK!!

Now there's another problem!

Order#: 112829756

I placed my order with one type of Credit Card, but then when it processed it, it said a completely different card. I don't have one of those cards.. :( Please help. Otherwise, everything appears to have gone through. I knew I should wait until I got home...



gypsyangel posted Fri, 19 February 2016 at 12:57 PM

OK, it appears to have gone through my card, OK, But you should at least know that's a MC, not what it says.



KristiS posted Fri, 19 February 2016 at 1:43 PM

Oh No!!! I am so, so sorry 😢

I just triple checked and yes, everything is okay and was processed just fine since all other information was correct.

Please try to rest and I hope you get released soon and do not have to stay there for the weekend :(

Please let me know if there is anything I can help you with.

HUGS and LOVE,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story