I'm not sure if I'm posting in the right place but I was unsure where to post. In order number 111823418 purchased 9/22/2010 I purchased the character Mavka by smay. I have changed computers and I'm slowly incorporating some of my purchases. Working in multiple programs has forced me to rely on individual product support. Mavka worked in Poser 9 previously but in Poser 11 her hair and clothing will not conform correctly. She works fine in DAZ Studio and Carrara as well. She was originally a Poser only figure. When I have these issues with products purchased through Renderosity should I post here or sitemail the vendor?