What kind of customer support do you have here anyways? I emailed Rendo about some Deva3D products not working in DAZ Studio 4.9.1.30. They then reply back that I need to contact the vendor. The vendo did not sell me any products, Rendo did. That's who is on the receipt.

Merchant Renderosity payments@renderosity.com

That is the recipient. And it's not my job to go chasing people down.

Then I'm lied to my face about the product not being listed as supported by DAZ Studio 4 when it says so in the product page. Not only that, but these are G3F figures made by DAZ where the only software that natively supports G3F is DAZ Studio 4.

What kind of place are you guys running here? The worst part is I said I'd take store credit so I'd be spending it right away and you lose nothing.

Can someone answer me why it's so difficult to just get my money back?